F.A.Q's

1.
How far ahead do I have to schedule?

Jobs can be scheduled at anytime, however it is in the best interest of the caller to schedule as soon as possible. Typically, shorter jobs can be worked in the same day as the call, but those jobs that are more complex and require additional planning such as permitting would need to be scheduled well in advance.

2.
How do I know what kind of crane I need?

To ensure the accuracy of the requirements to complete the job, it is suggested that you contact our staff to determine which crane best fits your needs. We also offer on-site job checks.

3.
What lifting information does the dispatcher need?

In addition to the information listed, you can review the ‘Customer Checklist’ to determine if additional information is warranted. • Jobsite address/description • Type and number of items being lifted • Weight(s) of item(s) being lifted • Lifting dimensions: height of building, closest access to building, horizontal distance from roof parapet to set-point. If the item is not being lifted onto a building or structure, then the horizontal distance and height from crane to load is needed

4.
Can I schedule a crane for weekends, holidays or before and after “business” hours?

A lift can be scheduled at anytime in addition to our normal business hours of 7am to 5pm, Monday through Friday. For all other times, please call our office at (916) 568-3456 which will provide you with a contact name and phone number for immediate assistance. Please note that the rates will vary based on when the job is scheduled. (e.g. Holidays, after business hours and overtime rates, if applicable.)

5.
What about permits?

Some areas require additional permits. Please consult our dispatcher for more details. Note: A majority of the time permits are not required for crane travel and/or setup. With the exception of our 75 ton crane, our cranes are not wide-load, over-height, overweight and are not required to conform to travel curfews; however, they may be subject to local municipal codes. If you are involved with construction in and around Sacramento County, you should already be aware that there are numerous self-incorporated cities throughout the Sacramento area. Permit requirements vary considerably from city to city. Self-incorporated municipalities are prominently noted in the index of your Thomas Guide. • If required, permit and traffic control costs are an approximate and are subject to change based on job. • Permit(s) and outside service costs are additional and passed along to the customer. Street and alley closures are often denied and may be required to be conducted at unusual hours or on weekends.